We’ve put some pretty detailed information in place so you can get most of your questions answered without picking up a phone or sending an email – however, if you still can’t find what you need, you can always contact us. Weego Customer Service can be reached at 1-844-MYWEEGO or support@myweego.com. Hours are from 9:00 am to 5:00 pm ET, Monday through Friday*.
Jump Starters
- Plug the Smarty Clamps into the Jump Starter pack.
- Connect the cables to your battery (blue indicators will light up) by clamping: Red (+) to Red (+) and Black (-) to Black (-).
- Look for the Green LED.
- BYPASS FEATURE:
If you see no light or a flashing Green LED, press BYPASS button until Green LED goes solid.
- BYPASS FEATURE:
- Get in your vehicle and start your engine.
- Unplug the cable from your Jump Starter pack and remove the cable from your battery.
- Model # 44.1 & 44S Jump Starter: Up to 7L gas engines/3.5L diesel engines*
- Model # 66.1 & 70 Jump Starter: All gas engines/5L diesel engines*
- Model # 120 Jump Starter: All gas engines/up to 15L diesel*
* Engine size in Liters & is approximate; power requirement will vary for each vehicle.
NOTE: Extreme cold temperatures affect battery performance. If you operate in these conditions for any length of time, consider the next-largest Weego.
Electric Vehicles – A Weego jump starter can be used to power a depleted 12V lead-acid or lithium-ion accessory battery, you will have to consult with your dealer service team for proper steps needed on your specific make & model EV.
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- The size of the engines you’re jumping
- The charge left in your vehicle’s battery
- The condition of your vehicle’s battery
- The temperature outside
- And so on…
- Model # 44S: Approximately 2.5 hours
- Model # 44.1: Approximately 3 hours
- Model # 66.1: Approximately 3 hours
- Model # 70: Approximately 3.5 hours
- Model # 120: Approximately 6 hours
NEVER store your Weego, or any battery of any kind, in a place where temperatures can exceed 140*F (60*C), as this poses a safety risk. This could be in a closed car on a hot summer day, where temperatures can reach well past our recommended limit. Treat your Jump Starter as if you would your phone or tablet. Would you leave those in your hot car?
- All batteries, lead acid or Lithium Ion are adversely affected by sub-zero temperatures, which is why sometimes battery blankets or warmers are used on lead acid batteries in vehicles up in the northern climates of USA & Canada.
- Under normal low temperature circumstances the Weego products will work as designed, normal operating temperature is -4°F to 114°F. This is the range that most Lithium-Ion Batteries will function “normally”. Once you get to outside temperatures, hitting sub-zero, the efficiency of these batteries is impacted. You can experience the Jump Starter not able to provide 100% capacity until it warms up. Once you start using the Jump Starter it will warm up with every attempted jump so you will get more power as it warms. Which is why to be safe we recommend that under extreme cold conditions you store the Weego inside where the temperatures are warmer, and it can be ready to go when needed.
Hot Temperature:
- Weego products will work as designed in the normal operating temperature range of -4°F to 114°F. This is the range that most lithium-ion batteries will function “normally”. Exposing a Weego to high temperatures can pose an extreme safety risk. We always recommend you store your Weego at room temperature. The inside of a vehicle on a hot summer day can reach above 140°F, which is not safe for any lithium-ion battery, not just Weego products.